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Payments No Longer Accepted in Field: Ways to Pay

Each month, members are sent a bill, or e-bill, letting them know when their payment for electric service is due. If your account is past due, you are sent a reminder notice by mail or email and a courtesy phone call to the phone numbers we have on your account. While the majority of members pay on time each month, some members wait until the lineman shows up to disconnect their power to pay their bill. 

For the safety of our employees, and the efficiency of the cooperative, our personnel will no longer take  payments in the field. We encourage members to take advantage of the many ways to pay an electric bill listed below. Visit www.tri-countyemc.com/billingoptions.cms to learn more. 

Make a Payment
Automatic Draft
Tri-County EMC can automatically draft your checking account or credit card on your due date. There will be a 2.45% fee for each credit card transaction. 

Online Bill Pay
You may pay using Visa, Mastercard, Discover or an e-check through the online member portal. There is a 2.45% convenience fee for credit card transactions and a $.60 fee for e-check transactions.

By Phone
Payments can be taken over the phone by calling 1.866.254.8100 or locally at 478-986-8100. 

PaySiteTM Kisok
Make a payment by using one of five convenient PaySiteTM Kiosk locations in our througout our service area. A list of kiosk locations can be found at www.tri-countyemc.com/contact-us.cms

myTCEMC App
Another easy way to pay is using your myTCEMC mobile app. The app is available on the Apple and Android Marketplaces.

Set Up Notifications
Alerts
Set up reminders using the online member portal or the myTCEMC app that will notify you when your bill is due through text message, email and push notification.

Disconnect/Reconnect Policy
• If payment is not received by the disconnect date on the reminder notice, electric service will be subject to disconnection without further notice. 

• All members whose service has been disconnected for failure to pay will be subject to pay an additional security deposit. To be reconnected, the member will be responsible for paying the additional security deposit, the past due amount and a service charge in order to be reconnected. 

• Service calls to restore service to accounts disconnected for nonpayment will only be made on Monday – Friday, 8 AM – 8 PM.