News & Press
In May, Tri-County EMC will begin surveying members about their satisfaction with the cooperative. About 300 Tri-County EMC members will be surveyed by telephone each quarter. Each survey will only take about seven to ten minutes.
“I hope that every member contacted will take the time to answer the survey,” says Ray Grinberg, chief executive officer for Tri-County EMC. “Meeting your needs and expectations is important to us, and we want your honest feedback. The survey is an important tool for us to tell us how we are doing and what you would like to see from
us in the future.”
Interviewers will identify themselves as calling “from Data Decisions Group on behalf of Tri-County EMC.” The phone number will always originate from a 919 area code and should show up on Caller ID as 919.391.3483.