With prepaid billing, you pay for electricity how and when you choose, the same way you buy groceries or gasoline. Purchasing electricity before you use it allows you to control your budget and pay how much you want, when you want. And there are no security deposits or late fees. Instead of a monthly statement, your usage and balance are calculated daily. Track your usage here on our website or by installing our free app, myTCEMC. Enroll today by calling a customer service representative at 1.478.986.8100 or 1.866.254.8100.
How Does It Work?
You purchase electricity before you use it. Make payments when you want to, online, over the phone, or in person at an office location or kiosk. When your account runs low, you will get an alert by phone, text, or email, letting you know it is time to recharge your account.
What if my account runs out?
If funds in your account run out, electrical service will be automatically disconnected. You will be notified by phone, text, or email, that your service has been cut off. You can recharge your account at any time, day or night, online, by phone, or at a kiosk, and service will be automatically restored within thirty minutes. There are no disconnection or reconnection fees.
What Does It Cost?
With pay•your•way, each kWh costs 10.1¢, the same as Tri-County’s average residential energy charge. The monthly minimum charge is $37, compared to $27 for traditional accounts. The additional $10 pays for specialized equipment and services such as account alerts.
How Do I Get Started?
New customers will pay a $5 membership fee, a $25 account establishment fee, and purchase a minimum of $50 in energy. That’s it. No deposits are required. Existing customers with a traditional account may convert to prepay billing at any time. Any deposits on your existing account will be credited toward account balances or to your prepay account. Existing members with account balances can use the debt-recovery program. Each time you make a payment, a portion will go towards the outstanding balance.
No deposits, no late fees, and I choose when I pay
Who Can Participate?
All single-phase, non-demand residential accounts qualify. Not sure if you qualify? Simply contact a Tri-County EMC representative for assistance.
Monitor your Usage
Track your energy usage wth our free app, myTCEMC, available for Apple or Android smartphones. By monitoring energy use and adjusting habits or appliance operation, you can save money and make a positive impact on the environment. And you can receive email or push alerts when you exceed the daily limits you set for your account. Best of all, it’s free.
Make electric payments 24-hours a day, by check or cash, at one of three PaySite™ Kiosks. In addition to Tri-County EMC payments, you can make payments to a number of other businesses.
Tri-County EMC Headquarters Lobby
310 W. Clinton St., Gray
Sammon’s Eagle One Travel Center
100 Sara Lee Dr. (at Hwy 441), Eatonton
Shell Food Mart
205 Roberson Mill Rd, Milledgeville